England

Westgate HouseNewham

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodNursing

Westgate House

178 Romford Road, Forest Gate, London, E7 9HY

02085342281

Care Type

Nursing Care

Inspection date

13 October 2021

Provider

Barchester Healthcare Homes Limited

Beds

80 beds

How this home compares nearby

Of 64 care homes for older people within 5 miles, none are rated higher by CQC, 55 are the same and 9 are lower.

38 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementAug 2015
Requires ImprovementOct 2016
Requires ImprovementJun 2017
Requires ImprovementMay 2018
Requires ImprovementMar 2019
GoodOct 2021

Improved from Requires Improvement to Good in 2021.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Barchester Healthcare Homes Limited, which runs 207 care homes in England: 9 rated Outstanding, 111 Good, 13 Requires Improvement and 74 not yet rated.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Westgate House

Westgate House is a nursing home in Newham, providing personal and nursing care to adults, including some people living with dementia. The CQC's most recent findings on the home are set out below.

Westgate House provides personal and nursing care to 67 people, with capacity for up to 80. Some residents live with dementia. People and relatives said they felt safe at the home, and staff understood safeguarding procedures and how to report accidents and incidents.

Risk assessments were in place for each person and updated as needed to inform care reviews. Staff supported residents to have maximum choice and control over their lives in the least restrictive way possible.

The home was staffed adequately with safely recruited staff who managed medicines appropriately. The premises were clean and odour-free, with staff following safe infection control practices and additional pandemic-related safety measures in place.

Source: CQC inspection report, 29 October 2021

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 80 places — this is not a vacancy count
Registration checked: Registered · E7 9HY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 29 October 2021. Latest inspection date recorded: 13 October 2021.

Safe: Good
EffectivePublished 29 March 2019: Good
CaringPublished 29 March 2019: Good
Responsive: Good
Well-led: Good

Read Westgate House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Westgate House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Westgate House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Westgate House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees