England

Placeholder image for Victoria House Residential Home

Victoria House Residential HomeLincolnshire

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Victoria House Residential Home

31 Station Road, Alford, Lincolnshire, LN13 9JB

01507463292

Care Type

Residential Care

Inspection date

21 November 2022

Provider

Mrs Reepaben Patel

Beds

20 beds

How this home compares nearby

Of 16 care homes for older people within 10 miles, 13 are rated higher by CQC, 2 are the same and 1 is lower.

8 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementApr 2016
GoodApr 2017
GoodJan 2020
Requires ImprovementDec 2022

Rating dropped from Good to Requires Improvement in 2022. CQC has rated this home 4 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Mrs Reepaben Patel runs in England.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Victoria House Residential Home

Victoria House Residential Home brings a sense of warmth and familiarity to care in Lincolnshire, offering older people a place where they can feel genuinely at home. The team there understands how much it means to families to find somewhere their loved ones will be looked after with kindness and respect. For those exploring care options in the area, Victoria House aims to provide a comfortable, supportive environment where residents can enjoy day-to-day life with dignity.

Victoria House provides residential care with both personal and nursing support to up to 20 older people, including those living with dementia and those with physical disabilities. At inspection, 11 people were using the service.

Inspectors found significant concerns with medicines management. There were no protocols in place for medicines taken as needed, and running totals of controlled drugs were not being properly maintained. Some controlled drugs were not stored in line with legal requirements.

Additionally, risks to people's safety were not consistently recorded, with conflicting information documented in people's records.

Source: CQC inspection report, 29 December 2022

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · LN13 9JB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 29 December 2022. Latest inspection date recorded: 21 November 2022.

Safe: Requires improvement
EffectivePublished 17 January 2020: Good
CaringPublished 17 January 2020: Good
ResponsivePublished 17 January 2020: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Victoria House Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Victoria House Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Victoria House Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Victoria House Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees