Newhaven Residential Home

Newhaven Residential Home provides personal care to 21 people, with capacity for up to 23 residents. Staff demonstrate strong safeguarding knowledge, having completed training to recognise and report abuse, and risk assessments are in place to guide safe support for residents. The environment is clean and suitable for people's needs, with safe recruitment practices ensuring adequate staffing levels. Staff have access to training, formal supervision, and day-to-day management support, with reported good morale across the team.

People's health and nutritional needs are met through regular visits from health professionals and support attending appointments with GPs, dentists, and hospital consultants as needed. Accidents are monitored and analysed to help prevent future incidents, demonstrating a systematic approach to continuous improvement and safety.