Victoria House
Residential Care
24 January 2025
The Disabilities Trust
25 beds
About Victoria House
Victoria House is a residential care home in Kingston upon Hull, City of, providing personal care and support for people with daily needs. Further detail on the CQC's most recent findings appears below.
Victoria House provides personal care for people living at the service, with support from staff and management overseeing daily needs. Following concerns raised, the CQC carried out an assessment and rated the home as requires improvement overall, identifying breaches relating to person-centred care, consent, safe care and treatment, staffing and governance.
People gave mixed feedback, with some saying they felt rushed or unsafe, while others valued staff who knew them well. Agency and new staff were not always adequately trained, and inconsistent management affected morale. Inspectors noted staff understood good care but felt limited by staffing pressures.
Source: CQC assessment, 24 January 2025
Specialist Care
Could the NHS fund Victoria House's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
Victoria House Residential Home, Maldon Drive, Hull, Humberside, HU9 1QA
Victoria House
CQC overall rating
Last inspection: 24 January 2025
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