Durham Street

49, 51, 53 Durham Street, Hull, HU8 8RF

01482329226

Care Type

Residential Care

Assessment date

28 May 2024

Provider

Avocet Trust

Beds

5 beds

About Durham Street

Durham Street is a residential care home in Kingston upon Hull, supporting people with a learning disability and autistic people. Details of the most recent CQC inspection are set out below.

Durham Street provides care and support for people with a learning disability and autistic people. The CQC rated the service Good overall, finding that improvements had been made since previous concerns, with risks to people now properly assessed and managed, and quality monitoring systems working effectively to identify learning.

Inspectors found people felt safe, were treated with dignity and involved in decisions about their care. Staff supported people to make choices and live as independently as possible, using the least restrictive approaches. People and relatives reported feeling well cared for and involved in planning any changes to their support.

Source: CQC assessment, 21 August 2024

Specialist Care

Learning disabilitiesPhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · HU8 8RF

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 21 August 2024. Assessment date recorded: 28 May 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 21 August 2024. References to “we” mean CQC. It describes findings at that time.

Date of assessment 13 June to 20 June 2024. The service has been rated Good. The service has now improved and have taken adequate steps to assess people’s risks and ensure they have taken all reasonably practicable steps to mitigate the risks to people. Systems designed to monitor the quality and safety of the service were now robust and themes and trends to were identified to promote learning. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and/or autistic people, and providers must have regard to it. The service has now improved, and people were supported to have maximum control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Durham Street's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Durham Street, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Durham Street, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Durham Street's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees