United Response - 74 Oaklands

74 Oaklands, Chippenham, Wiltshire, SN15 1RQ

01249654293

Care Type

Residential Care

Inspection date

5 December 2018

Provider

United Response

Beds

4 beds

Rating history

GoodApr 2016
GoodMar 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by United Response, which runs 18 care homes in England: 17 rated Good and 1 Inadequate.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About United Response - 74 Oaklands

74 Oaklands is a residential care home in Wiltshire, run by United Response, offering accommodation and personal care for people with learning disabilities. Further details from the most recent CQC inspection are set out below.

United Response - 74 Oaklands provides accommodation and care for people with learning disabilities, with capacity for four residents. At the time of inspection, three people were living at the home. The service operates from a semi-detached house and provides personal care as part of a single contractual arrangement.

During the unannounced inspection, inspectors observed the quality of care and facilities provided to residents. The home maintains registered status to support individuals with learning disabilities, offering both accommodation and personal care services under one integrated package.

Source: CQC inspection report, 2 March 2019

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · SN15 1RQ

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 2 March 2019. Latest inspection date recorded: 5 December 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read United Response - 74 Oaklands's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting United Response - 74 Oaklands, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit United Response - 74 Oaklands, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund United Response - 74 Oaklands's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees