Twin Oaks Nursing Home

1 Hudson Way, Chapel Break, Bowthorpe, Norwich, NR5 9NJ

01603743195

Care Type

Nursing Care

CQC rating published

14 March 2019

Provider

R J Francis Care Homes Limited

Beds

49 beds

How this home compares nearby

Of 32 care homes for older people within 5 miles, 3 are rated higher by CQC, 14 are the same and 15 are lower.

24 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJul 2016
GoodMar 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by R J Francis Care Homes Limited, which runs 2 care homes in England: 2 rated Good.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Twin Oaks Nursing Home

Twin Oaks is a 49-bed nursing home located in Chapel Break, a residential area of Norwich in Norfolk. The home is run by R J Francis Care Homes Limited and provides nursing care for older people, younger adults, and those with physical disabilities or dementia.

The home received a Good rating from the Care Quality Commission following its most recent inspection in March 2019. It offers specialized support across multiple care needs, making it suitable for individuals requiring different levels of nursing intervention and specialist dementia care within a single setting.

The facility's size means it balances personalized attention with the resources of an established care provider. Its Norwich location offers access to local services and amenities in the East of England region.

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Facilities & Amenities

GardenCommunal LoungeDining RoomLaundry ServiceHairdresserActivities ProgrammeWheelchair Accessible

Practical details from the provider

Each of the four accommodation floors has its own lounge, dining room, bathroom and shower room.
The home offers both single and double en-suite bedrooms.
Residents are encouraged to bring pictures and small furniture items to personalise their rooms.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

5 Questions to Ask on Your Visit

When visiting Twin Oaks Nursing Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Twin Oaks Nursing Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Twin Oaks Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees