Oakwood House Care Home

Old Watton Road, Colney, Norwich, Norfolk, NR4 7TP

01603250101

Care Type

Nursing Care

Inspection date

9 February 2023

Provider

Oakwood House (Norwich) Ltd

Beds

50 beds

About Oakwood House Care Home

Oakwood House Care Home is a nursing home in Norfolk, providing care to people with nursing needs alongside those requiring rehabilitation after a hospital stay. Full details of the CQC's findings are set out below.

This residential and nursing care home accommodates up to 50 people, including those requiring post-hospital rehabilitation. At inspection, 36 people were using the service across nursing beds on the ground floor and residential or rehabilitation spaces upstairs. Relatives expressed satisfaction with care, with one saying, "I want my [family member] to be looked after, and they are.

" Staff demonstrated clear understanding of safeguarding responsibilities and appropriately referred and investigated concerns.

Risk management was generally well documented, though some daily records required more diligent completion. An electronic records system was being introduced to strengthen this area. The home maintained high standards in environment and equipment safety, with fire systems and other critical systems regularly monitored.

Infection control practices were robust and the service was kept clean.

Source: CQC inspection report, 2 March 2023

Specialist Care

DementiaLearning disabilitiesOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 50 places — this is not a vacancy count
Registration checked: Registered · NR4 7TP

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 2 March 2023. Latest inspection date recorded: 9 February 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Oakwood House Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Oakwood House Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Oakwood House Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Oakwood House Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees