Brooklands Nursing & Residential Home

Costessey Lane, Drayton, Norwich, Norfolk, NR8 6HB

01603262666

Care Type

Nursing Care

Inspection date

17 November 2022

Provider

London & West Investments Limited

Beds

70 beds

Rating history

Requires ImprovementJul 2015
Requires ImprovementDec 2016
Requires ImprovementApr 2017
GoodDec 2017
Requires ImprovementJul 2022
GoodDec 2022

Improved from Requires Improvement to Good in 2022. CQC has rated this home 6 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home London & West Investments Limited runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Brooklands Nursing & Residential Home

Brooklands Nursing & Residential Home is a nursing home in Norfolk, offering care for older people, including those with dementia. Further details on the service can be found in the CQC findings below.

Brooklands Nursing and Residential Home provides nursing and residential care for up to 70 older people, including those with dementia care needs. The home is spread over three floors with adapted facilities, accessible gardens, and multiple communal rooms. At the time of inspection, 58 people were living at the service.

People using the service described their lives as enhanced by living at Brooklands. They praised the care as person-centred, attentive and compassionate, with dedicated staff who delivered support with respect, patience and kindness. Residents reported that their needs were being met.

Source: CQC inspection report, 7 December 2022

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 70 places — this is not a vacancy count
Registration checked: Registered · NR8 6HB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 7 December 2022. Latest inspection date recorded: 17 November 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Brooklands Nursing & Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Brooklands Nursing & Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Brooklands Nursing & Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Brooklands Nursing & Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees