The Hawthorns Care Home

270 Unthank Road, Norwich, Norfolk, NR2 2AJ

01603452302

Care Type

Nursing Care

Inspection date

3 December 2020

Provider

MMCG (CCH) (2) Limited

Beds

23 beds

How this home compares nearby

Of 32 care homes for older people within 5 miles, 3 are rated higher by CQC, 17 are the same and 12 are lower.

23 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodSept 2016
GoodMar 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by MMCG (CCH) (2) Limited, which runs 13 care homes in England: 10 rated Good and 3 Requires Improvement.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Hawthorns Care Home

The Hawthorns Care Home is a nursing home in Norfolk, providing care for older people aged 65 and over. Further detail on the home's care can be found in the CQC findings below.

The Hawthornes provides personal and nursing care to up to 23 people aged 65 and over across two floors of an adapted Victorian building. At the time of inspection, 19 people were living there.

Staff supported residents to maintain regular contact with friends and family and were mindful of the impact isolation could have on wellbeing. When residents needed to isolate, staff helped them engage in activities and interests during this time. The home had implemented zoning and grouping principles to help manage outbreaks effectively.

Source: CQC inspection report, 22 December 2020

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 23 places — this is not a vacancy count
Registration checked: Registered · NR2 2AJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 29 March 2019. Latest inspection date recorded: 3 December 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read The Hawthorns Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Hawthorns Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Hawthorns Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Hawthorns Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees