Tralee Rest Home

38-40, Tankerton Road, Whitstable, CT5 2AB

01227276307

Care Type

Residential Care

Assessment date

21 May 2025

Provider

Tralee Ltd

Beds

36 beds

About Tralee Rest Home

Tralee Rest Home is a residential care home in Whitstable, Kent, providing care for older people, including those living with dementia. The findings below set out the CQC's most recent assessment of the service.

Tralee Rest Home in Whitstable provides care for up to 36 older people, including those living with dementia, across two floors with lift access. The CQC found the home was performing well, having resolved previous breaches around risk management, staff training, medicines and governance. Fire safety, record-keeping and environmental management had all improved, and inspectors were satisfied risks were now being managed safely.

Staff were described as kind, attentive and well supported, with safe recruitment and enough staff on duty. People and relatives gave consistently positive feedback, describing a family atmosphere and good engagement between staff and residents. The service was rated Good overall.

Source: CQC assessment, 23 July 2025

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 36 places — this is not a vacancy count
Registration checked: Registered · CT5 2AB

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 23 July 2025. Assessment date recorded: 21 May 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 23 July 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: This assessment took place between: 27 May and 19 June 2025. We visited the service on 27 May and 12 June 20205.
Tralee Rest Home is a care home for older people and people living with dementia. The service is registered to support up to 36 people. At the time of the inspection visit 32 people were living at the service. The service is based in a residential area of Whitstable and care is provided over 2 floors with a lift to provide accessibility.
The service had made improvements and is no longer in breach of regulations. Risks to people’s health and welfare were now safely managed and risk assessments were in place. Staff had now undertaken the training they needed to provide people with safe support. Medicines were now stored safely and administered as prescribed. Governance systems were now effective and fire safety equipment was in place. The management of the environment had improved, and the environment was safe for people. Records of people’s care were now in place to enable effective monitoring of the support people received. The provider was able to demonstrate they had learnt lessons.
The service was clean, and staff followed safe hygiene practices such as wearing gloves and aprons when providing personal care. People were referred to other services when they needed this support with their health. There was enough staff to provide people with support. Staff were supported and supervised appropriate. Staff were recruited safely.
There were systems in place to ensure risks were reduced when there were incidents and staff knew how to report concerns. People were protected from the risk of abuse as staff knew how to identify and raise concerns. Staff knew how to blow the whistle if they needed to and were supported to speak up. Staff told us they felt the manager listened to them and they felt valued.
Notifications were submitted to CQC as required by law and the service rating was on display. The registered manager understood their duty under duty of Candor to be open, honest and transparent if things went wrong. The service worked in partnership to provide effective support to people.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Tralee Rest Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Tralee Rest Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Tralee Rest Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Tralee Rest Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees