Bradbury Grange

74 Canterbury Road, Whitstable, Kent, CT5 4HE

01227273209

Care Type

Residential Care

Inspection date

24 August 2022

Provider

Methodist Homes

Beds

50 beds

About Bradbury Grange

Bradbury Grange is a residential care home in Kent, offering older people a place where they can feel at home in familiar, comfortable surroundings. The team there understands how much it means to families to find the right care for someone they love, and that commitment to finding the right fit runs through everything they do. If you are exploring care options in the Kent area, Bradbury Grange welcomes enquiries from families who want to find out more.

Bradbury Grange provides personal care to older people and those living with dementia across two floors of a large detached property. The service accommodates up to 50 people, with communal lounges and dining rooms on each floor where residents can spend their time. At the time of inspection, 47 people were living there.

People, staff and relatives reported serious staffing concerns, describing days when there were insufficient staff to meet residents' needs. Agency staff were used to cover shortfalls, but residents said these temporary staff did not know them or understand their care preferences. Staff felt demoralised, unsupported and unheard by management.

The service had no registered manager in post at the time of inspection, as the previous manager had recently left. The provider was actively recruiting a replacement.

Source: CQC inspection report, 8 October 2022

Specialist Care

DementiaOlder people

Photographs of the home

Practical details from the provider

The home has a garden and a hairdressing salon.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 50 places — this is not a vacancy count
Registration checked: Registered · CT5 4HE

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 8 October 2022. Latest inspection date recorded: 24 August 2022.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 4 February 2020: Good
ResponsivePublished 4 February 2020: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Bradbury Grange's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Bradbury Grange, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Bradbury Grange, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Bradbury Grange's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees