Maylands

Grosvenor Road, Whitstable, Kent, CT5 4NN

01227770232

Care Type

Residential Care

Inspection date

13 October 2021

Provider

White Rose Care

Beds

18 beds

About Maylands

Maylands is a care home in Kent, offering families a reassuring place to turn when looking for support for a loved one. The team there takes pride in creating a warm, homely atmosphere where residents can feel genuinely comfortable and valued. For families beginning what can often feel like a daunting journey, Maylands aims to make that process a little easier.

Maylands provides residential care with nursing support to 16 people with learning disabilities, some of whom are living with dementia. The home can accommodate up to 18 residents. The service also operates a supported living programme delivering personal care to people in their own homes, currently supporting 17 people.

Residents and their relatives reported feeling happy and safe at the home. However, inspectors identified concerns about medicine management practices that were not consistently safe. The residential care service demonstrated a commitment to supporting people's wellbeing, though improvements were needed in how medications were handled and administered to residents.

Source: CQC inspection report, 1 December 2021

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Facilities & Amenities

GardenWiFiActivities ProgrammeCommunal LoungeSensory RoomDining Room

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Supported living service
Registered capacity: 18 places — this is not a vacancy count
Registration checked: Registered · CT5 4NN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 1 December 2021. Latest inspection date recorded: 13 October 2021.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Maylands's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Maylands, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Maylands, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Maylands's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees