England

Towneley HouseLancashire

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

Towneley House

143-145 Todmorden Road, Burnley, Lancashire, BB11 3HA

01282424739

Care Type

Residential Care

Inspection date

20 July 2022

Provider

Mrs Barbara Karen Shillito and Mr Stephen Shillito

Beds

22 beds

How this home compares nearby

Of 28 care homes for older people within 5 miles, none are rated higher by CQC, 23 are the same and 5 are lower.

9 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementMay 2015
Requires ImprovementNov 2015
Requires ImprovementAug 2017
Requires ImprovementDec 2018
Requires ImprovementJan 2020
Requires ImprovementOct 2020
GoodSept 2022

Improved from Requires Improvement to Good in 2022.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Mrs Barbara Karen Shillito and Mr Stephen Shillito runs in England.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Towneley House

Towneley House is a residential care home in Lancashire, providing personal care for older adults. Details from the most recent CQC inspection are set out below.

This residential care home accommodates up to 22 people requiring personal care, with 15 residents at the time of inspection. Medication administration was managed safely with monitoring in place, though inspectors identified minor recording discrepancies with 'as and when' medications. The service has received recommendations regarding the management of some medicines and improved recording of legal documents related to mental capacity and decision-making permissions.

Staff supported residents to have maximum choice and control over their lives.

Source: CQC inspection report, 14 September 2022

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 22 places — this is not a vacancy count
Registration checked: Registered · BB11 3HA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 14 September 2022. Latest inspection date recorded: 20 July 2022.

Safe: Good
Effective: Good
CaringPublished 29 January 2020: Good
ResponsivePublished 29 January 2020: Requires improvement
Well-led: Good

Questions prompted by these ratings

Responsive: How are care plans, activities and complaints adapted to each resident?

These are questions for your visit, not a claim about conditions today.

Read Towneley House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Towneley House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Towneley House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Towneley House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees