Towneley House

This residential care home accommodates up to 22 people requiring personal care, with 15 residents at the time of inspection. Medication administration was managed safely with monitoring in place, though inspectors identified minor recording discrepancies with 'as and when' medications. The service has received recommendations regarding the management of some medicines and improved recording of legal documents related to mental capacity and decision-making permissions. Staff supported residents to have maximum choice and control over their lives.