Margaret House Care Home Ltd

Margaret House Care Home Ltd provides personal care for up to 11 people in a residential setting, specializing in support for those with mental health conditions. At the time of inspection, 9 people were living there. Residents expressed satisfaction with the service, describing staff as helpful and pleasant. Staff demonstrated good understanding of safeguarding procedures and how to protect people from harm or discrimination.

However, inspectors identified shortfalls in some residents' care plans and records, with risks to health, safety and well-being not always properly assessed and managed. The home maintained satisfactory cleanliness standards. Staffing levels were adequate with attentive staff responding promptly to residents' needs.