Margaret House Care Home Ltd

221 Manchester Road, Burnley, Lancashire, BB11 4HN

01282423804

Care Type

Residential Care

Inspection date

4 October 2022

Provider

Margaret House Care Home Ltd

Beds

12 beds

About Margaret House Care Home Ltd

Margaret House Care Home Ltd has been providing residential care in Lancashire for people who need a little extra support in their daily lives. It offers a small, homely environment where residents can feel comfortable and settled in familiar surroundings. For families exploring care options in the area, it represents a community-focused setting with a dedicated team on hand.

Margaret House Care Home Ltd provides personal care for up to 11 people in a residential setting, specializing in support for those with mental health conditions. At the time of inspection, 9 people were living there. Residents expressed satisfaction with the service, describing staff as helpful and pleasant.

Staff demonstrated good understanding of safeguarding procedures and how to protect people from harm or discrimination.

However, inspectors identified shortfalls in some residents' care plans and records, with risks to health, safety and well-being not always properly assessed and managed. The home maintained satisfactory cleanliness standards. Staffing levels were adequate with attentive staff responding promptly to residents' needs.

Source: CQC inspection report, 3 November 2022

Specialist Care

DementiaMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 12 places — this is not a vacancy count
Registration checked: Registered · BB11 4HN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 3 November 2022. Latest inspection date recorded: 4 October 2022.

Safe: Requires improvement
Effective: Requires improvement
Caring: Requires improvement
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Caring: How do staff protect privacy, dignity and each person’s choices?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Margaret House Care Home Ltd's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Margaret House Care Home Ltd, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Margaret House Care Home Ltd, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Margaret House Care Home Ltd's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees