Torkington House

Creswick Road, Acton, London, W3 9HF

02089925187

Care Type

Residential Care

Inspection date

6 October 2020

Provider

Greensleeves Homes Trust

Beds

32 beds

About Torkington House

Torkington House is a residential care home in Ealing, providing care for older people, including those living with dementia. The CQC's most recent findings on the home are set out below.

Torkington House accommodates up to 32 older people, including those living with dementia, with 28 residents at the time of inspection. Staff knew residents well and provided personalised, kind and considerate care tailored to individual needs. Medicines were managed safely and residents received prescribed medications as needed.

Residents had access to healthcare professionals when required, with staff working closely alongside these professionals to support their health and wellbeing.

Source: CQC inspection report, 24 October 2020

Specialist Care

DementiaOlder peoplePhysical disabilities

Practical details from the provider

The home has 32 bedrooms, including 23 with en-suite wet rooms, plus assisted bathrooms on each floor.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 32 places — this is not a vacancy count
Registration checked: Registered · W3 9HF

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 24 October 2020. Latest inspection date recorded: 6 October 2020.

Safe: Good
EffectivePublished 20 February 2020: Good
CaringPublished 20 February 2020: Good
ResponsivePublished 20 February 2020: Good
Well-led: Good

Read Torkington House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Torkington House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Torkington House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Torkington House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees