Kolbe House

Following previous concerns about safe care, person-centred care and governance, the home has made significant improvements. Staff now implement effective safeguarding procedures and residents receive individualised care plans that reflect their preferences and needs. The management team has strengthened oversight systems to ensure consistent quality across all areas of the service.

The home provides accommodation and care for older people, with staff demonstrating a commitment to supporting residents' wellbeing. Communication between care staff and residents has improved, with people reporting that their concerns are listened to and acted upon promptly. The provider has successfully addressed regulatory requirements and the service now meets standards across safety, effectiveness, responsiveness and leadership.