Residential Care
21 August 2024
Chaston House Ltd
11 beds
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Chaston House provides personal care for up to 11 people aged 65 and over, with six residents at the time of inspection. While residents reported feeling safe, the home's safety systems had significant gaps. Risk assessments and support plans existed but did not identify all potential hazards to people's wellbeing.
Health and safety checks were conducted irregularly, with some not completed for several months. The garden contained discarded items piled in two areas, creating safety risks for residents. Medicine management also raised concerns, with discrepancies identified that had not been addressed, indicating unsafe handling of medications that required immediate improvement.
Source: CQC inspection report, 28 June 2022
11 Acacia Road, Acton, London, W3 6HD
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