Clifton Gardens Resource Centre

59 Clifton Gardens, London, W4 5TZ

02085835540

Care Type

Residential Care

Assessment date

2 June 2025

Provider

London Borough of Hounslow

Beds

43 beds

About Clifton Gardens Resource Centre

Clifton Gardens Resource Centre is a residential care home in Hounslow, providing accommodation and personal care for older people. Details of the most recent CQC inspection are set out below.

Clifton Gardens Resource Centre is a care home without nursing for up to 43 older people. It was previously rated requires improvement, with breaches relating to safety, staffing, premises and governance, but the CQC found these had all been addressed and the home is now rated good.

Inspectors found people lived in a safe, clean and well-maintained environment, with enough staff who were well supported and trained. Care was person-centred, with good healthcare links and varied activities. Staff were described as kind and respectful, and relatives and professionals praised the quality of care provided.

Source: CQC assessment, 29 July 2025

Specialist Care

DementiaMental healthPhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 43 places — this is not a vacancy count
Registration checked: Registered · W4 5TZ

Registered care categories

Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 29 July 2025. Assessment date recorded: 2 June 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 29 July 2025. References to “we” mean CQC. It describes findings at that time.

Clifton Gardens Resource Centre is a ‘care home’ without nursing for up to 43 older people. At the time of our assessment 37 people were living at the service.
The assessment included 2 unannounced site visits to the service on the 15 and 24 July 2025.
The last rating for the service was requires improvement (published 12 May 2024). At this time, we identified breaches of 5 legal regulations relating to person-centred care, safe care and treatment, premises and equipment, good governance and staffing. We issued a warning notice telling the registered provider to make the required improvements.
At this assessment, we found improvements had been made in all areas and the provider is no longer breaching any legal regulations. The new rating for this service is good.
Risks to people’s safety and wellbeing were assessed and planned for. People lived in a safe, clean, and well-maintained environment. There were procedures for investigating and learning from things that went wrong, including accidents, incidents and safeguarding alerts. Staff supported people to take their medicines safely.
The provider employed enough staff to meet people’s needs. Staff felt well supported and had the training and information they needed to care for people.
The provider assessed and planned for people’s needs and choices. People received person-centred care and were able to contribute to reviews of their care. Staff worked with other professionals to make sure people’s healthcare needs were met.
Staff were kind and respectful. People had good relationships with them. People took part in a range of activities which reflected their interests. People’s religious and cultural needs were met. The provider had systems to listen to and involve people in decisions about their care and the service.
There were effective systems for monitoring and improving the quality of the service.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Clifton Gardens Resource Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Clifton Gardens Resource Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Clifton Gardens Resource Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Clifton Gardens Resource Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees