Toller Road

13 Toller Road, Stoneygate, Leicester, Leicestershire, LE2 3PH

01162703118

Care Type

Nursing Care

CQC rating published

25 April 2020

Provider

Cygnet (OE) Limited

Beds

8 beds

Rating history

GoodJul 2015
GoodSept 2017
GoodApr 2020

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Cygnet (OE) Limited, which runs 11 care homes in England: 9 rated Good, 1 Requires Improvement and 1 not yet rated.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Toller Road

Toller Road is a nursing care home in Leicester, providing personal and nursing care for adults with learning disabilities, autism and mental health difficulties. Details of the most recent CQC inspection are set out below.

This residential care home provides personal and nursing care for up to eight adults with learning disabilities, autism and mental health difficulties. At inspection, four people were using the service. The home delivers person-centred support designed to enable people to live meaningful lives with control, choice and independence.

People using the service told inspectors they felt safe. Safeguarding systems and processes were in place, with staff understanding how to report concerns of abuse. Staffing levels were adequate to meet people's personalised care needs, and risks were managed effectively.

Staff followed good practice guidelines for infection prevention and administered medicines safely. The service had systems in place to learn lessons when things went wrong.

Source: CQC inspection report, 25 April 2020

Specialist Care

Learning disabilitiesMental healthOlder peopleYounger adults

5 Questions to Ask on Your Visit

When visiting Toller Road, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Toller Road, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Toller Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees