The Willows Nursing Home

The Willows Nursing Home provides nursing care for up to 28 older people, with 24 people living there at the time of the assessment. The review followed concerns raised about building works, and the CQC found the provider had addressed safety issues and worked with other professionals to limit disruption to residents.

Inspectors rated the home good overall, finding it met the required standards. People using the service and their relatives spoke positively about their care, describing kind, considerate staff and improvements in wellbeing. Some record-keeping and process improvements were needed, and the registered manager confirmed action was being taken.