Whitefriars Nursing and Residential Home

9 Dormers Wells Lane, Southall, Middlesex, UB1 3HU

02085740156

Care Type

Nursing Care

Inspection date

5 September 2023

Provider

Caring Consultancy Limited

Beds

28 beds

About Whitefriars Nursing and Residential Home

Whitefriars Nursing and Residential Home is a nursing care home in Ealing. The details below set out the CQC's most recent findings on how the service is run.

Whitefriars accommodates 28 people in one adapted building, with 25 people using the service at the time of inspection. People living there felt the management and staff were caring and kind and available when needed. Staff protected people's privacy and dignity and knew how to respond to their individual needs.

Staff had training to protect people from poor care and abuse and supported people to have maximum choice and control of their lives in the least restrictive way possible. Care plans reflected people's needs, choices and specific medical conditions, with inspectors assured that people's needs were being met. The service worked well with other agencies when needed, and the provider had quality assurance systems in place to manage service delivery.

The environment was safely maintained.

Source: CQC inspection report, 3 October 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 28 places — this is not a vacancy count
Registration checked: Registered · UB1 3HU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 3 October 2023. Latest inspection date recorded: 5 September 2023.

Safe: Good
EffectivePublished 17 March 2018: Good
CaringPublished 17 March 2018: Good
Responsive: Good
Well-led: Good

Read Whitefriars Nursing and Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Whitefriars Nursing and Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Whitefriars Nursing and Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Whitefriars Nursing and Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees