England

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The Willows Nursing and Residential HomeLeicestershire

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Rated:GoodNursing

The Willows Nursing and Residential Home

107 Coventry Road, Market Harborough, Leicestershire, LE16 9BX

01858463177

Care Type

Nursing Care

Inspection date

15 March 2023

Provider

Mr & Mrs J F Cooper And Mrs J M Riddett & Mr J F Cooper

Beds

57 beds

How this home compares nearby

Of 6 care homes for older people within 5 miles, none are rated higher by CQC, 4 are the same and 2 are lower.

2 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

GoodSept 2016
GoodMay 2019
Requires ImprovementSept 2022
GoodApr 2023

Improved from Requires Improvement to Good in 2023. CQC has rated this home 4 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Mr & Mrs J F Cooper And Mrs J M Riddett & Mr J F Cooper runs in England.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Willows Nursing and Residential Home

The Willows Nursing and Residential Home is a nursing home in Leicestershire, providing nursing and personal care to older people. The findings below set out the CQC's most recent assessment of the service.

The Willows is a residential care home providing nursing and personal care to up to 57 people, with 32 residents at the time of inspection. The service supports older people and maintains safe medicines management, with staff appropriately trained in administration. Staffing levels match assessed needs, and staff receive supervision and feel confident in their roles.

Risk assessments are in place and staff understand how to manage risks effectively. Recruitment procedures include appropriate pre-employment checks.

Residents enjoy the food provided, with food and fluid intake monitored when needed. Healthcare needs are met through access to health professionals. The building itself is safe, though the physical environment requires attention, with redecoration and maintenance needed in several areas to improve its condition.

Source: CQC inspection report, 7 April 2023

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Facilities & Amenities

Communal LoungeLibraryWiFiDining Room

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 57 places — this is not a vacancy count
Registration checked: Registered · LE16 9BX

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 7 April 2023. Latest inspection date recorded: 15 March 2023.

Safe: Good
Effective: Requires improvement
CaringPublished 14 May 2019: Good
ResponsivePublished 14 May 2019: Good
Well-led: Good

Questions prompted by these ratings

Effective: How are staff training, nutrition and health outcomes checked now?

These are questions for your visit, not a claim about conditions today.

Read The Willows Nursing and Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Willows Nursing and Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Willows Nursing and Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Willows Nursing and Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees