The Willows

72 Boreham Road, Warminster, Wiltshire, BA12 9JN

01985215757

Care Type

Residential Care

Inspection date

22 February 2022

Provider

Autonomy Life Ltd

Beds

10 beds

Rating history

Requires ImprovementFeb 2015
GoodSept 2015
Requires ImprovementJan 2017
Requires ImprovementDec 2017
GoodJan 2019

Improved from Requires Improvement to Good in 2019. CQC has rated this home 5 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Autonomy Life Ltd, which runs 4 care homes in England: 3 rated Good and 1 not yet rated.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Willows

The Willows is a residential care home in Wiltshire, providing accommodation and support for adults with learning disabilities. Details from the most recent CQC inspection are set out below.

The Willows accommodates up to 10 adults with learning disabilities, with nine residents living there at the time of inspection. Staff proactively support people to understand how to keep themselves safe both at home and in the community. The service has made thoughtful use of its space, repurposing a games room into a comfortable 'snug' for visiting.

This room is conveniently positioned adjacent to the main entrance, offering residents and visitors a spacious, well-ventilated area for social interaction.

Source: CQC inspection report, 3 March 2022

Specialist Care

Learning disabilitiesOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · BA12 9JN

Registered care categories

Caring for adults over 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 4 January 2019. Latest inspection date recorded: 22 February 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Good

Read The Willows's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Willows, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Willows, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Willows's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees