OSJCT Watersmead

White Horse Way, Westbury, Wiltshire, BA13 3AH

01373826503

Care Type

Residential Care

Inspection date

4 December 2019

Provider

The Orders Of St. John Care Trust

Beds

50 beds

How this home compares nearby

Of 10 care homes for older people within 5 miles, none are rated higher by CQC, 9 are the same and 1 is lower.

8 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementMay 2015
GoodJun 2017
GoodJan 2020

Improved from Requires Improvement to Good in 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by The Orders Of St. John Care Trust, which runs 61 care homes in England: 4 rated Outstanding, 48 Good, 5 Requires Improvement and 4 not yet rated.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About OSJCT Watersmead

OSJCT Watersmead is a residential care home in Wiltshire, providing personal care to older people. Details of the Care Quality Commission's most recent inspection findings are set out below.

OSJCT Watersmead is a residential care home providing personal care to 48 people aged 65 and over. The single-storey purpose-built facility includes a large communal dining area, kitchen, lounge, hairdressing room and enclosed garden. The home was scheduled for full refurbishment due to wear and tear.

Staff were described as kind and friendly, with a strong understanding of people's individual needs and preferences. Inspectors observed dignified and respectful interactions throughout the home, with residents visibly enjoying staff company and receiving positive feedback from families about the quality of care provided.

Source: CQC inspection report, 16 January 2020

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 50 places — this is not a vacancy count
Registration checked: Registered · BA13 3AH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 16 January 2020. Latest inspection date recorded: 4 December 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read OSJCT Watersmead's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting OSJCT Watersmead, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit OSJCT Watersmead, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund OSJCT Watersmead's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees