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The PaddocksHavering

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Rated:GoodResidential

The Paddocks

272 Wingletye Lane, Hornchurch, Essex, RM11 3BL
01708846803
Care Type

Residential Care

Assessment date

21 June 2024

Provider

R G Care Ltd

Beds

8 beds

Rating history

  1. Requires ImprovementMay 2015
  2. GoodJun 2016
  3. GoodAug 2018
  4. Requires ImprovementJun 2022
  5. Requires ImprovementSept 2023
  6. GoodSept 2024

Improved from Requires Improvement to Good in 2024. CQC has rated this home 6 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by R G Care Ltd, which runs 5 care homes in England: 3 rated Good and 2 Requires Improvement.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Paddocks

The Paddocks is a residential care home in Havering, providing accommodation and personal care for people with a learning disability. Further details from the CQC's most recent assessment are set out below.

The Paddocks is a residential care home providing accommodation and personal care for up to 8 people with a learning disability, with 7 people living there at the time of assessment. The CQC found the home continues to be rated Good overall. People felt safe and staff knew how to support them, though inspectors noted staff needed further training and some safeguarding systems required strengthening.

Medicines were managed safely and staff were recruited and deployed appropriately, though parts of the kitchen needed improvement to reduce infection risks. Staff were described as caring, with good relationships with residents. Quality assurance systems were in place, and relatives and staff reported an open, positive culture focused on continuous improvement.

Source: CQC assessment, 17 September 2024

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
8 places — this is not a vacancy count
Registration checked
Registered · RM11 3BL

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 17 September 2024. Assessment date recorded: 21 June 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 17 September 2024. References to “we” mean CQC. It describes findings at that time.

This responsive assessment was carried out to check if the service had made improvements since our last inspection. This assessment was carried out by one Assessor and two Inspectors. Assessment activity started on 8 July 2024 and ended on 20 August 2024. We carried out the site visit on 11 July 2024. We looked at 15 quality statements as part of this assessment. The Paddocks is a residential care home providing accommodation with personal care for up to 8 people living with a learning disability. At the time of this assessment, 7 people were living at the service. People living in the home have their own bedrooms and there are shared communal spaces, including lounges, a kitchen and a garden area. We found improvements had been made with sharing learning with staff members following incidents to minimise the risk of reoccurrence. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read The Paddocks's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Paddocks, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Paddocks, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Paddocks's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

272 Wingletye Lane, Hornchurch, Essex, RM11 3BL

CQC Logo

The Paddocks

CQC overall rating

Good

Assessment date: 21 June 2024

View full inspection report
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