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The Old VicarageNorfolk

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Rated:Requires ImprovementResidential

The Old Vicarage

Norwich Road, Ludham, Great Yarmouth, Norfolk, NR29 5QA
01692678346
Care Type

Residential Care

Assessment date

20 March 2026

Provider

Hewitt-Hill Limited

Beds

41 beds

How this home compares nearby

Of 8 care homes for older people within 5 miles, 1 is rated higher by CQC, 5 are the same and 2 are lower.

1 of these nearby homes has been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Costs and who runs this home

Run by Hewitt-Hill Limited, which runs 4 care homes in England: 3 rated Good and 1 Requires Improvement.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Old Vicarage

The Old Vicarage is a residential care home located in Norfolk, East of England. Its registered care categories include dementia and older people. The home has 41 beds. CQC records an overall rating of Requires Improvement, published in August 2026. The home is operated by Hewitt-Hill Limited.

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
41 places — this is not a vacancy count
Registration checked
Registered · NR29 5QA

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 6 August 2026. Assessment date recorded: 20 March 2026.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 6 August 2026. References to “we” mean CQC. It describes findings at that time.

Date of assessment:31 March – 17 April 2026.The Old Vicarage is a care home for older people, most of whom are living with dementia. The service is registered to accommodate up to 41 people, and at the time of our inspection there were 36 people living at the service.

At our previous inspection, we found the service to have made improvements, and it was rated good. At this inspection, the service has deteriorated to requires improvement. We identified 2 breaches of the legal regulations in relation to safe care and treatment and good governance.

We found that people’s care records did not always contain sufficient detail to support the delivery of safe care. Risks to people's health and safety were not consistently assessed or recorded within care plans. This placed people at risk of not receiving care in a safe and effective way.

Staff and leaders were well trained and supported and demonstrated a commitment to making the necessary improvements within the service. The environment was welcoming, with a plan to refurbish older parts of the service.

Staff told us they felt the management team were approachable. A new manager had recently been appointed and was working alongside an experienced deputy manager to drive improvements. Throughout our inspection process, the management team were transparent and open to our feedback.

Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Old Vicarage's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Old Vicarage, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Old Vicarage, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Old Vicarage's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Norwich Road, Ludham, Great Yarmouth, Norfolk, NR29 5QA

CQC Logo

The Old Vicarage

CQC overall rating

Requires Improvement

Assessment date: 20 March 2026

View full inspection report
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