The Oaks

The Oaks, The Rosery, Mulbarton, Norwich, NR14 8AL

01508570761

Care Type

Residential Care

Inspection date

3 April 2023

Provider

Red Oaks Care Ltd

Beds

6 beds

Rating history

GoodApr 2023

First inspected by CQC in 2023, rated Good.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Red Oaks Care Ltd, which runs 2 care homes in England: 1 rated Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Oaks

The Oaks is a residential care home in Norfolk, supporting autistic people and people with learning disabilities. Details of the Care Quality Commission's most recent findings are set out below.

Red Oaks Care Ltd is a residential care home providing personal care to six autistic people and people with learning disabilities. The adapted ground floor property features six bedrooms with ensuite bathrooms, communal living areas including two lounges, a dining area, kitchen, and garden. At inspection, all six available places were occupied.

Source: CQC inspection report, 20 April 2023

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · NR14 8AL

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 20 April 2023. Latest inspection date recorded: 3 April 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read The Oaks's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Oaks, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Oaks, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Oaks's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees