
Residential Care
12 September 2019
Black Swan International Limited
32 beds
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Laurel Lodge provides accommodation and personal care for older adults, supporting up to 32 residents across two floors with communal dining and lounge areas on the ground level. At inspection, 26 people were living at the home.
Residents reported being happy with their care and praised staff for being kind and caring, noting they were treated with respectfully. Inspectors observed that staffing levels were adequate to keep people safe, and residents confirmed the care they received met their individual needs and preferences.
Source: CQC inspection report, 12 September 2019
19 Ipswich Road, Norwich, Norfolk, NR2 2LN
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