Laurel Lodge Care Home

19 Ipswich Road, Norwich, Norfolk, NR2 2LN

01603502371

Care Type

Residential Care

Inspection date

22 August 2019

Provider

Black Swan International Limited

Beds

32 beds

How this home compares nearby

Of 30 care homes for older people within 5 miles, 2 are rated higher by CQC, 17 are the same and 11 are lower.

16 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodFeb 2017
GoodSept 2019

Rated Good at every inspection since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Black Swan International Limited, which runs 23 care homes in England: 3 rated Outstanding, 19 Good and 1 not yet rated.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Laurel Lodge Care Home

Laurel Lodge Care Home is a residential care home in Norfolk, providing accommodation and personal care for older adults. Details of the most recent CQC inspection are set out below.

Laurel Lodge provides accommodation and personal care for older adults, supporting up to 32 residents across two floors with communal dining and lounge areas on the ground level. At inspection, 26 people were living at the home.

Residents reported being happy with their care and praised staff for being kind and caring, noting they were treated with respectfully. Inspectors observed that staffing levels were adequate to keep people safe, and residents confirmed the care they received met their individual needs and preferences.

Source: CQC inspection report, 12 September 2019

Specialist Care

Older peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 32 places — this is not a vacancy count
Registration checked: Registered · NR2 2LN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 12 September 2019. Latest inspection date recorded: 22 August 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Laurel Lodge Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Laurel Lodge Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Laurel Lodge Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Laurel Lodge Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees