England

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The Maples Residential HomeStaffordshire

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Rated:GoodResidential

The Maples Residential Home

First Avenue, Porthill, Newcastle Under Lyme, Staffordshire, ST5 8QX

01782636129

Care Type

Residential Care

Inspection date

27 March 2022

Provider

Maple Care Limited

Beds

28 beds

How this home compares nearby

Of 51 care homes for older people within 5 miles, 1 is rated higher by CQC, 32 are the same and 18 are lower.

26 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodFeb 2016
GoodJan 2019
GoodMay 2022

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Maple Care Limited runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Maples Residential Home

The Maples Residential Home is a residential care home in Staffordshire, offering personal care to older people, including those living with dementia. Further detail on how the service performs can be found in the CQC findings below.

The Maples Residential Home provides personal care for up to 28 people, including those living with dementia, across an adapted three-storey building. At inspection, 25 residents were in residence. Staff maintain safe care practices and respond promptly to people's needs.

Medicines are administered safely with proper storage and adequate supplies maintained. Accidents and incidents are investigated thoroughly, with preventive measures implemented. The premises are kept clean and infection control protocols are consistently followed.

People give positive feedback about the quality of care they receive. Leadership and management are well-regarded by both residents and staff, reflecting a culture of good practice throughout the service.

Source: CQC inspection report, 14 May 2022

Specialist Care

DementiaOlder people

Facilities & Amenities

Communal LoungeHairdresserLiftParkingLaundry ServiceLibraryGardenSecure GardenActivities ProgrammeChapel

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 28 places — this is not a vacancy count
Registration checked: Registered · ST5 8QX

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 14 May 2022. Latest inspection date recorded: 27 March 2022.

Safe: Good
EffectivePublished 17 January 2019: Good
CaringPublished 17 January 2019: Good
ResponsivePublished 17 January 2019: Good
Well-led: Good

Read The Maples Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Maples Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Maples Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Maples Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees