The Manor House Roundhay

The Manor House Roundhay, in Leeds, provides accommodation and personal care for up to 65 people, with 49 people living there at the time of the assessment. The CQC rated the home Good overall, with an Outstanding rating for how caring the service is.

Inspectors found people were protected from avoidable harm through effective risk management and good safeguarding processes, with personalised care and strong links to external professionals. People and relatives praised the kindness of staff and the homely atmosphere, describing feeling safe, listened to and involved in their care. Leadership was open and supportive, with strong oversight and a focus on continuous improvement.