The Laurels Residential and Nursing Home

The Laurels is a nursing home providing personal and nursing care for up to 43 people, with 33 residents at the time of inspection. It supports older people with complex health conditions and dementia across two floors of a large adapted property with communal living and dining areas. The home maintained high infection control standards, with staff regularly changing personal protective equipment and thorough cleaning protocols in place.

Care plans were regularly updated to reflect changing needs, with risk assessments reviewed accordingly. Staffing levels were calculated based on dependency assessments to ensure adequate support for residents. The service recruited staff safely through appropriate checks and supported people to have maximum choice and control in their lives, with staff practicing least restrictive approaches in residents' best interests.