England

Rated:GoodNursing

St Clements Nursing Home

170 St Clements Hill, Norwich, Norfolk, NR3 4DG

01603427487

Care Type

Nursing Care

Inspection date

12 February 2019

Provider

Acanthus Health Care Limited

Beds

26 beds

How this home compares nearby

Of 37 care homes for older people within 5 miles, 3 are rated higher by CQC, 19 are the same and 15 are lower.

29 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJan 2016
GoodMar 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Acanthus Health Care Limited runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About St Clements Nursing Home

St Clements Nursing Home is a nursing care home in Norfolk, providing care and accommodation for people with nursing needs, including those living with dementia. The findings below set out what the Care Quality Commission observed at its most recent inspection.

St Clements Nursing Home provides nursing care and accommodation for up to 25 people, including those living with dementia. At inspection, 21 people were using the service. Staff numbers were sufficient to keep people safe and provide timely care, and the environment was secure with appropriate equipment available.

People received medicines safely, and their health was well managed with positive links to healthcare professionals supporting their wellbeing.

The registered manager was described as approachable and listened to concerns raised by residents, relatives and staff. Staff had received appropriate training and support for their roles, and were observed to be kind and caring while promoting people's dignity and respect. Residents had developed good relationships with the staff team, and staff demonstrated understanding of the importance of treating people with respect in their daily interactions.

Source: CQC inspection report, 8 March 2019

Specialist Care

DementiaOlder peopleYounger adults

Photographs of the home

Practical details from the provider

The converted property has a secure landscaped garden, an on-site hairdressing salon and wheelchair access throughout.
A 24-hour nurse-call system is provided.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 26 places — this is not a vacancy count
Registration checked: Registered · NR3 4DG

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 8 March 2019. Latest inspection date recorded: 12 February 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read St Clements Nursing Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting St Clements Nursing Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit St Clements Nursing Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund St Clements Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees