The Grove

235 Stradbroke Road, Lowestoft, Suffolk, NR33 7HS

01502569119

Care Type

Residential Care

Inspection date

19 September 2019

Provider

Amber Care (East Anglia) Ltd

Beds

5 beds

Rating history

GoodJun 2015
GoodMay 2017
GoodNov 2019

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Amber Care (East Anglia) Ltd, which runs 4 care homes in England: 3 rated Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Grove

The Grove is a residential care home in Suffolk providing accommodation and personal care for people with learning disabilities. The findings below set out the Care Quality Commission's most recent assessment of the service.

The Grove provides accommodation and personal care for up to five people with learning disabilities. At the time of inspection, five people were using the service. Staff support people to live as full a life as possible, with a focus on choice, control, and independence.

Support is person-centred and designed to help people develop new skills and become more independent. People told inspectors that staff were kind and supportive, enabling them to live as independently as possible. The service has sufficient numbers of suitably trained staff to meet people's needs.

Source: CQC inspection report, 15 November 2019

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · NR33 7HS

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 15 November 2019. Latest inspection date recorded: 19 September 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read The Grove's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Grove, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Grove, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Grove's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees