Royal Avenue

77-83 Royal Avenue, Lowestoft, Suffolk, NR32 4HJ

01502572057

Care Type

Residential Care

Inspection date

3 February 2022

Provider

Mrs P Barnard

Beds

23 beds

Rating history

Requires ImprovementJul 2015
Requires ImprovementApr 2017
GoodNov 2018
GoodSept 2019

Improved from Requires Improvement to Good in 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Mrs P Barnard runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Royal Avenue

Royal Avenue is a residential care home in Suffolk, providing personal care and support for people with learning disabilities. Details of its most recent CQC findings are set out below.

Royal Avenue accommodates up to 23 people with learning disabilities, providing personal care and support. The service maintains strong infection control practices, including visitor screening with temperature checks, lateral flow tests, and risk questionnaires. The home is clean and well-maintained, with regular cleaning protocols for high-touch surfaces.

Recent refurbishment has upgraded fixtures and fittings throughout the service, making the environment easier to keep clean and hygienic.

Source: CQC inspection report, 26 March 2022

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 23 places — this is not a vacancy count
Registration checked: Registered · NR32 4HJ

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 19 September 2019. Latest inspection date recorded: 3 February 2022.

Safe: Good
EffectivePublished 1 November 2018: Good
CaringPublished 1 November 2018: Good
ResponsivePublished 1 November 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Royal Avenue's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Royal Avenue, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Royal Avenue, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Royal Avenue's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees