Marlborough House

54 Kirkley Cliff Road, Lowestoft, Suffolk, NR33 0BF

01502501284

Care Type

Residential Care

Inspection date

18 January 2018

Provider

Amber Care (East Anglia) Ltd

Beds

12 beds

Rating history

GoodMar 2018

First inspected by CQC in 2018, rated Good.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Amber Care (East Anglia) Ltd, which runs 4 care homes in England: 3 rated Good and 1 Requires Improvement.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Marlborough House

Marlborough House is a residential care home in Suffolk, providing support for people with learning disabilities. Details of the CQC's most recent findings are set out below.

Marlborough House provides residential care for 12 people with learning disabilities. The home supports each individual living as independently as possible, with staff working to enable them to take part in community activities and maintain relationships with their families. At inspection, residents were observed to be content and engaged, with strong relationships evident between staff and the people they support.

The service demonstrates good compliance with safeguarding and the Mental Capacity Act 2005. Staff treat residents with dignity and respect, involving them in decisions about their care where possible. Families reported positive communication from the home, with one relative saying staff had "made a real difference" to their family member's life and wellbeing.

Source: CQC inspection report, 10 March 2018

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 12 places — this is not a vacancy count
Registration checked: Registered · NR33 0BF

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 10 March 2018. Latest inspection date recorded: 18 January 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Marlborough House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Marlborough House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Marlborough House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Marlborough House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees