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The GrangeSouthend-on-Sea

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Rated:GoodResidential

The Grange

122 Crowstone Road, Westcliff-on-sea, SS0 8LQ
01702432064
Care Type

Residential Care

Assessment date

9 June 2026

Provider

Gemstone Properties Limited

Beds

19 beds

How this home compares nearby

Of 62 care homes for older people within 5 miles, 1 is rated higher by CQC, 52 are the same and 9 are lower.

4 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodAug 2016
  2. Requires ImprovementJul 2019
  3. GoodFeb 2020
  4. GoodJun 2026

Improved from Requires Improvement to Good in 2020. CQC has rated this home 4 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Gemstone Properties Limited, which runs 2 care homes in England: 2 rated Good.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Grange

The Grange is a 19-bed residential care home located on Crowstone Road in Westcliff-on-Sea, within the Southend-on-Sea area. Run by Gemstone Properties Limited, it provides care for older people, younger adults, and individuals with mental health needs. The home's small size allows for a more intimate setting compared to larger facilities in the region.

The Care Quality Commission rated The Grange as Good following its most recent inspection in February 2020. The home accepts residents across different age groups with varying care requirements, making it a mixed-use facility within the local care landscape. Its location in Westcliff provides access to nearby services and amenities typical of the coastal town environment.

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
19 places — this is not a vacancy count
Registration checked
Registered · SS0 8LQ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 23 June 2026. Assessment date recorded: 9 June 2026.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 23 June 2026. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 11 June to 18 June 2026.The Grange is a 'care home' providing accommodation and personal care for up to 19 people. People in care homes receive accommodation and personal care under one contractual agreement. CQC regulates both the premises, and the care provided, and both were looked at during this inspection. At the time of the inspection, 14 people were living at the service.This unannounced inspection was completed to follow up on the last inspection completed in February 2026, when the service was rated requires Improvement and found to be in breach of legal regulations relating to safe care and treatment, premises and equipment, good governance, and fit and proper persons employed.At this inspection, we found that improvements had been made since February 2026 to address the concerns identified at the previous inspection. The provider was no longer in breach of these regulations and evidence indicated that the improvements had been sustained over time and were being actively maintained through the service's governance and oversight processes.Care and treatment was planned and delivered in a way which was intended to ensure people's safety and welfare. There were enough staff to meet people’s needs. Staff received the correct training and supervision to support people safely.People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.The registered manager had good oversight of the service, they had encouraged a culture of learning and development. There were systems in place to monitor and review care and people’s experience at the service.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read The Grange's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Grange, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Grange, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Grange's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

122 Crowstone Road, Westcliff-on-sea, SS0 8LQ

CQC Logo

The Grange

CQC overall rating

Good

Assessment date: 9 June 2026

View full inspection report
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