The Grange Residential Hotel

People living at the service describe staff as caring and report being happy with their care. Relatives feel the home has a warm, welcoming atmosphere and say it feels like a genuine home. Bedrooms are personalised with residents' photographs on display, and the building has a homely feel with the aroma of home-cooked food and baking throughout. While some building improvements are needed to modernise the facilities, the provider has already planned these upgrades. Staff feel supported and have received sufficient training to deliver care in line with best practice.