The Crown

The following is CQC's published account of its assessment, published 18 March 2026. References to “we” mean CQC. It describes findings at that time.

Date of assessment 22 January 2026 to 12 February 2026. The Crown is a care home. This is a specialist service that is used by autistic people or people with a learning disability. There were 2 people living at the service at the time of our assessment.

We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

We found significant concerns across the service, including poor governance, unsafe restrictive practices, inconsistent record‑keeping and care plans that did not always reflect people’s individual needs. These shortfalls meant people were not consistently safe or receiving personalised, well‑coordinated support.

However, we also saw positive interactions, with staff showing kindness and understanding in people’s day-to-day support. People were encouraged to take part in activities they enjoyed, and staff made appropriate referrals when concerns about health or wellbeing were identified.

We identified 3 breaches of the legal regulations in relation to safe care and treatment, safeguarding and governance.

In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded.