Francis House

10 Gibbons Road, Bedford, Bedfordshire, MK40 1DQ

01234344729

Care Type

Residential Care

Assessment date

4 January 2024

Provider

Bedfordshire Supported Housing Limited

Beds

7 beds

Rating history

GoodJan 2016
GoodApr 2018
GoodFeb 2024

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Bedfordshire Supported Housing Limited, which runs 2 care homes in England: 1 rated Outstanding and 1 Good.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Francis House

Francis House is a residential care home in Bedford, offering support to adults with autism, mental health needs, learning disabilities or physical disabilities. Further details on the service can be found in the findings below.

Francis House is a residential care home providing support for up to seven people, including autistic people and those living with mental health needs, learning disabilities or physical disabilities. At the time of assessment, only one person was receiving personal care. The CQC rated the service Good overall.

Inspectors found that people felt safe and were treated with dignity and respect, and that the ethos and culture of the home supported confident, independent lives. Some gaps were noted, including incomplete incident records and care plans lacking detail on managing emotional distress, but the provider acted quickly to address these.

Source: CQC assessment, 26 February 2024

Specialist Care

Learning disabilitiesMental healthPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · MK40 1DQ

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 26 February 2024. Assessment date recorded: 4 January 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 26 February 2024. References to “we” mean CQC. It describes findings at that time.

Francis House provides care and support to up to 7 people living in a residential care home. The home supports people living with mental health support needs, autistic people, people living with a learning disability and people living with physical disabilities. We carried out our on-site assessment on 9 January 2024, and our off-site assessment activity started on 9 January 2024 and ended on 24 January 2024. At the time of our assessment, 1 person was being supported with personal care. We looked at 5 quality statements: Safeguarding, Involving people to manage risks, Safe and effective staffing, Independence, choice and control and Equity in experiences and outcomes. An assessment has been undertaken of a specialist service that is registered for use by autistic people or people with a learning disability. At the time of the assessment, the service was not used by anyone in receipt of regulated activity living with a learning disability or autism. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Francis House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Francis House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Francis House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Francis House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees