Francis House

Francis House is a residential care home providing support for up to seven people, including autistic people and those living with mental health needs, learning disabilities or physical disabilities. At the time of assessment, only one person was receiving personal care. The CQC rated the service Good overall.

Inspectors found that people felt safe and were treated with dignity and respect, and that the ethos and culture of the home supported confident, independent lives. Some gaps were noted, including incomplete incident records and care plans lacking detail on managing emotional distress, but the provider acted quickly to address these.