The Chase

53 Ethelbert Road, Canterbury, Kent, CT1 3NH

01227453483

Care Type

Residential Care

CQC rating published

30 July 2026

Provider

Purelake (Chase) Limited

Beds

31 beds

About The Chase

The Chase is a residential care home in Kent, offering support for older adults. Details of the CQC's most recent findings are set out below.

The Chase is a residential care home registered to support up to 31 older adults, with 19 people living there at the time of the assessment. The CQC found the service remained Inadequate and in special measures, following a repeat inspection after earlier breaches. Inspectors found an unsafe, unclean environment, unsafe medication management, and poorly managed risks to people's safety.

Staff were often kind, but the overall culture did not protect people's dignity, and care was task based rather than personalised. Leaders lacked oversight and there was no strong safeguarding culture. Some clinical care and record-keeping had improved, but this had not been sustained across the service.

Source: CQC assessment, 30 July 2026

Specialist Care

DementiaOlder people

5 Questions to Ask on Your Visit

When visiting The Chase, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Chase, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Chase's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees