The Old Farm House Residential Home

48 Hollow Lane, Canterbury, Kent, CT1 3SA

01227453685

Care Type

Residential Care

Inspection date

9 October 2018

Provider

Old Farm House Care Limited

Beds

31 beds

About The Old Farm House Residential Home

The Old Farm House Residential Home is a residential care home in Kent, providing care for older people, including some living with dementia and physical disabilities. The most recent CQC findings on this service are set out below.

The Old Farmhouse provides residential care for up to 26 older people, some with dementia and physical disabilities. At the time of inspection, 24 people were living at the service. The home is arranged over two floors with most bedrooms having ensuite facilities, and is fully accessible for those with mobility problems, with a passenger lift providing access to the first floor.

A registered manager is in post at the home.

During inspection, inspectors found that while staff demonstrated care and compassion towards residents, there were inconsistencies in how people's needs were being met. The service requires improvement across several areas to ensure people consistently receive safe, effective care and support that meets their individual requirements.

Source: CQC inspection report, 14 December 2018

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 31 places — this is not a vacancy count
Registration checked: Registered · CT1 3SA

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 14 December 2018. Latest inspection date recorded: 9 October 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Old Farm House Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Old Farm House Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Old Farm House Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Old Farm House Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees