The Acorns

5a Walton Heath, Pound Hill, Crawley, West Sussex, RH10 3UE

01293885331

Care Type

Residential Care

Inspection date

31 January 2023

Provider

Voyage 1 Limited

Beds

4 beds

Rating history

GoodAug 2015
GoodNov 2017
GoodFeb 2023

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Voyage 1 Limited, which runs 244 care homes in England: 11 rated Outstanding, 207 Good, 22 Requires Improvement and 4 not yet rated.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Acorns

The Acorns is a residential care home in Crawley, West Sussex, providing personal care support to women with learning disabilities or complex needs. The CQC's most recent findings on this service are set out below.

The Acorns accommodates up to four women with learning disabilities or complex needs requiring personal care support, currently operating at full capacity in a modern detached house in Crawley. Staff support residents to exercise maximum choice and control over their lives, focusing on individual strengths and preferences while enabling access to specialist health and social care in the community. People receive kind and compassionate care, with staff trained to recognize and report abuse to keep residents safe.

Source: CQC inspection report, 25 February 2023

Specialist Care

Learning disabilitiesPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · RH10 3UE

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 25 February 2023. Latest inspection date recorded: 31 January 2023.

Safe: Good
EffectivePublished 3 November 2017: Good
CaringPublished 3 November 2017: Good
ResponsivePublished 3 November 2017: Good
Well-led: Good

Read The Acorns's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Acorns, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Acorns, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Acorns's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees