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Tentelow LaneEaling

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Rated:GoodResidential

Tentelow Lane

137a Tentelow Lane, Southall, Middlesex, UB2 4LW
02088936634
Care Type

Residential Care

Assessment date

20 November 2025

Provider

Voyage 1 Limited

Beds

8 beds

About Tentelow Lane

Tentelow Lane is a residential care home in Ealing, providing personal care and support to young and older people, including those with a learning disability. Details of the most recent CQC assessment are set out below.

Tentelow Lane is a care home providing personal care and support to young and older people, including people with a learning disability. The service supported 8 people at the time of the assessment. The CQC rated the service good overall, finding that people were kept safe, well cared for and supported to make their own choices.

Inspectors found staff were kind, respectful and knew people well, with strong relationships built between people and those supporting them. Care plans were personalised, staffing levels were sufficient, and the service was described by people, families and professionals as well led, with a focus on learning and continuous improvement.

Source: CQC assessment, 9 January 2026

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
8 places — this is not a vacancy count
Registration checked
Registered · UB2 4LW

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 9 January 2026. Assessment date recorded: 20 November 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 9 January 2026. References to “we” mean CQC. It describes findings at that time.

The assessment took place on 21 November 2025. The last inspection of the service was published on 4 December 2019. This assessment of the service was undertaken due to the period passed during the last inspection. Tentelow Lane is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. The service is registered to provide personal care to young and older people including people with a learning disability. CQC regulates both the premises and the care provided, and both were looked at during this inspection. At the time of the assessment, 8 people were using the service.

At our last assessment we rated this service good. At this assessment the rating has remained as good.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. We found that the provider was meeting the principles of ‘Right support, right care, right culture.’

People received good quality care. People and their relatives spoke positively about the service, noting clear improvements in wellbeing, safety, and quality of life. A relative told us, “Concerns, I can't think of any concerns. I can't remember any.” Relatives felt reassured about the care, staff knowledge and management of the service.

People were involved in planning their care, and staff worked creatively to meet individual needs. Care was delivered safely, with clear assessments and detailed plans. Staff received training that was based on the needs of people living at the service. There were enough team members to support people with their daily needs and social activities.

Staff were kind, respectful, and encouraged people to make their own choices. Strong relationships developed between people and the staff who supported them. Staff members enjoyed their work and felt supported by the registered manager. People, families, staff, and professionals described the service as well led and the registered managers approachable. People were encouraged to provide feedback which the provider used to improve care.

The service focused on learning and continuous improvement. Staff reflected on their practice, used learning to strengthen their understanding, and worked with other agencies to maintain high standards of care.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read Tentelow Lane's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Tentelow Lane, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Tentelow Lane, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund Tentelow Lane's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

137a Tentelow Lane, Southall, Middlesex, UB2 4LW

CQC Logo

Tentelow Lane

CQC overall rating

Good

Assessment date: 20 November 2025

View full inspection report
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