Tanglewood Mews

Wylam Road, Stanley, County Durham, DH9 0EJ

01207201078

Care Type

Residential Care

CQC rating published

Not available

Provider

Autism Care UK (4) Limited

Beds

7 beds

About Tanglewood Mews

Tanglewood Mews is a residential care home in County Durham, offering a calm and homely setting where residents can feel genuinely at ease. The team here understands how important it is for families to feel confident and reassured when choosing care for a loved one. With a focus on creating a warm, supportive atmosphere, Tanglewood Mews aims to be a place where people are comfortable, valued, and well looked after.

Tanglewood Mews is a purpose-built home providing accommodation and personal care for up to seven people with physical and learning disabilities across two floors. At the time of inspection, five people lived at the home. The service also supports 14 people receiving personal care through supported living arrangements.

Inspectors identified omissions and inconsistencies in records that the provider's auditing system had not caught. Some records required review to ensure they accurately reflected people's current needs and associated guidance. The inspection led to a recommendation that the provider strengthen its auditing processes to better identify and prevent similar issues in the future.

Source: CQC inspection report, 8 April 2021

Specialist Care

Learning disabilitiesOlder peopleYounger adults

5 Questions to Ask on Your Visit

When visiting Tanglewood Mews, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Tanglewood Mews, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Tanglewood Mews's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees