Benton Care Services Limited

4 Benton Terrace, Stanley, County Durham, DH9 0NT

01207281788

Care Type

Residential Care

Inspection date

26 November 2019

Provider

Benton Care Services Limited

Beds

13 beds

About Benton Care Services Limited

Benton Care Services is a residential care home in County Durham, offering personal and nursing care. Full details of the Care Quality Commission's findings on the service are set out below.

Benton Care Services provides personal and nursing care to 13 people with learning disabilities and/or autism in three adjoining terraced houses. The service focuses on person-centred support that enables residents to live meaningful lives with control, choice, and independence. Staff are described by professionals and relatives as excellent, fabulous, and brilliant, with inspectors noting the service is exceptionally caring.

People are well-dressed and supported to enjoy good relationships, while relatives express significant trust in the home. Staff work together with clear motivation to provide the best possible care for residents.

Source: CQC inspection report, 17 December 2019

Specialist Care

DementiaLearning disabilitiesMental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 13 places — this is not a vacancy count
Registration checked: Registered · DH9 0NT

Registered care categories

Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 December 2019. Latest inspection date recorded: 26 November 2019.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Good
Well-led: Good

Read Benton Care Services Limited's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Benton Care Services Limited, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Benton Care Services Limited, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Benton Care Services Limited's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees