St Mary's Haven

St. Marys Street, Penzance, Cornwall, TR18 2DH

01736367342

Care Type

Residential Care

Inspection date

23 July 2021

Provider

Anson Care Services Limited

Beds

46 beds

How this home compares nearby

Of 7 care homes for older people within 5 miles, none are rated higher by CQC, 7 are the same and none are lower.

6 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementJan 2019
Requires ImprovementFeb 2020
GoodAug 2021

Improved from Requires Improvement to Good in 2021.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Anson Care Services Limited, which runs 5 care homes in England: 1 rated Outstanding, 3 Good and 1 Requires Improvement.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About St Mary's Haven

St Mary's Haven is a residential care home in Cornwall, providing support for older people, including some living with dementia. The findings below set out the CQC's most recent assessment of the service.

St Mary's Haven provides residential care for up to 46 people, with 31 residents at the time of inspection. Some residents live with dementia. People were happy with their care and felt safe, with one resident saying "Staff are good and come when I need them" and another praising the "care, devotion and empathy given by staff.

" A visiting professional noted, "I go to a lot of homes and this is a nice one. " Residents appeared comfortable and content, with staff demonstrating genuine care and spending time chatting with people throughout the service.

Source: CQC inspection report, 27 August 2021

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 46 places — this is not a vacancy count
Registration checked: Registered · TR18 2DH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 27 August 2021. Latest inspection date recorded: 23 July 2021.

Safe: Good
Effective: Good
CaringPublished 29 February 2020: Good
Responsive: Good
Well-led: Good

Read St Mary's Haven's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting St Mary's Haven, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit St Mary's Haven, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund St Mary's Haven's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees