St Mary's Convent and Nursing Home

The following is CQC's published account of its assessment, published 4 March 2026. References to “we” mean CQC. It describes findings at that time.

Date of the assessment: 19 November 2025 to 5 December 2025.

St Mary's Convent and Nursing Home is a ‘care home’ with nursing. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises, and the care provided, and both were looked at during this assessment. The service was registered for up to 60 older people. At the time of our assessment, 51 people were living at the service. The home provided support for people from the Anglican faith community as well as people from other faith groups or no faith. The reason for this assessment was the length of time since the last assessment. The last rating for the service was good. At this assessment, the rating remains good.

The provider had a process for investigating incidents, accidents and complaints and actions for improvements were identified and shared with staff. People’s needs were assessed with care plans and risk assessments developed to provide staff with detailed guidance. Medicines were administered safely and as prescribed. There were enough staff to meet people’s support needs and staff completed a range of training including specific courses to meet people’s support requirements. Staff felt supported by senior management and had regular team and supervision meetings. People’s risks were identified and risk management plans developed to provide staff with guidance on appropriate support. The provider had a robust recruitment process. The provider carried out regular checks to ensure the environment of the home was safe and well maintained. The provider completed a range of quality assurance checks to monitor the care provided. External professionals and organisations worked in partnership with the provider to ensure people had they support they wanted and needed.