The Chiswick Nursing Centre

Ravenscourt Gardens, London, W6 0AE

02082227800

Care Type

Nursing Care

Assessment date

26 June 2025

Provider

Ganymede Care Limited

Beds

146 beds

About The Chiswick Nursing Centre

The Chiswick Nursing Centre is a nursing home in Hammersmith and Fulham, providing nursing care for older people, including those living with dementia. Further details on the service are set out in the findings below.

The Chiswick Nursing Centre is a nursing home in Chiswick providing care and support to older people, including those with nursing needs and people living with dementia, for up to 146 people. The CQC assessed the service following concerns about its management and found significant shortfalls, resulting in four breaches of regulation covering safe care, staffing, medicines management, and leadership.

Inspectors found that oversight and governance systems were not effective at identifying or addressing problems, and medicines were not always managed safely. Staff did not always have the right skills, and people's social needs were sometimes overlooked. Relatives and staff described stretched staffing and weak management support, though people generally spoke positively about the care staff themselves.

Source: CQC assessment, 3 November 2025

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Facilities & Amenities

En-suite RoomsGardenActivities ProgrammeHairdresserPhysiotherapyDining RoomCommunal Lounge

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 146 places — this is not a vacancy count
Registration checked: Registered · W6 0AE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 3 November 2025. Assessment date recorded: 26 June 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 3 November 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 22 July 2025. The service is a nursing home providing care to older people with nursing needs and people living with dementia. The home can accommodate up to 146 people. At the time of our inspection 129 people were living at the home.
We completed this inspection due to concerns raised about management of the service. We found there to be significant shortfalls, with 4 breaches of regulation relating to safe care, involving people to manage risks, safe and effective staffing, medicines, assessing needs, monitoring, and improving outcomes, capable leadership, and governance of the service.
In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded.
The management and oversight of the service was ineffective. Overarching monitoring systems were not effective in helping to identify where improvements were needed, and acted upon. Medicines were not always managed safely which meant people did not always receive their medicines as prescribed. Staff did not always have the skills to support people effectively. People’s needs were not always completely assessed and met.

Safe: Requires Improvement
Effective: Requires Improvement
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Chiswick Nursing Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Chiswick Nursing Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Chiswick Nursing Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Chiswick Nursing Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees