St George's Witham Nursing Home

St George's Witham Nursing Home provides personal and nursing care to up to 40 people, primarily older adults and those with nursing care needs, including some living with dementia. At inspection, 33 people were using the service. The home is undergoing a full refurbishment programme to improve safety and hygiene standards.

Inspectors found significant concerns with quality assurance processes that failed to identify ongoing issues. Staff training and supervision were not consistently provided to support professional development, and risk assessments were incomplete. Care plans lacked sufficient detail about people's choices and preferences, and involvement in care planning reviews was unclear.

Medicines administration was handled by trained staff, but records were not always accurately maintained. The home demonstrated safe infection prevention practices and staff understood safeguarding procedures. Recruitment processes included appropriate background checks, and people and relatives reported feeling comfortable raising concerns with the registered manager.